How can I get a special course fee approved?

Please refer to Special Course Fee Authorization Form at www.iastate.edu/~registrar/forms/special-fee.pdf

How can I obtain a selling agency?

To obtain a selling agency you must complete the Selling Agency Request Form. Download the selling agency request form and submit the completed form to Monica Sogard at 294-3196 (fax) or msogard@iastate.edu

How can I as a department pay an individual’s U-Bill?

1) To pay a student’s u-bill, refer to the following award form: http://www.financialaid.iastate.edu/forms/formspages/donorforms/schInfoform.xls

Upon completion, please submit to the Financial Aid Scholarship Office at 0410 Beardshear Hall.

2) To pay a faculty/staff’s bill, the completion of an intramural is necessary.

Please contact Char Milam, in Accounting, at 294-5210.

What is the INT transaction posted on my departmental statement?

This represents the percentage assessed for collection costs for accounts that have been placed with in-house or external collection agencies.

How can I identify the receipts that have been posted on my departmental statement?

Go to AccessPlus->Ubusiness->E-reports->Paid & Outstanding by Agency ID and complete the required information. It is necessary to identify the selling agency and/or fund & account for viewing purposes.

We have directly deposited the payment of an extramural sale. How do I remove the charge from the customer’s account?

Please contact Monica Sogard at 294-7397 or via e-mail at msogard@iastate.edu with the proper fund & account for payment posting.

All payments should not be directly deposited by the department but forwarded to the Treasurer’s Office, 1220 Beardshear Hall, Ames , IA 50011 . Please supply the customer account number as well as the charge to be paid in order for payment to be properly applied.

How can I request access to the University Receivables system?

To acquire University Receivables access, please download the University Receivables System Access request form.

Please submit the completed original form request to Paula Voga, Accounts Receivable Office, 0880 Beardshear Hall.

How do I request training for the University Receivables system?

Upon approval of access to University Receivables (UR), please notify Paula Voga, Accounts Receivable Specialist, at 294-5460 or via e-mail at pjvoga@iastate.edu.

How can I enter, void or credit a charge(s) billed?

For instructions, please contact Monica Sogard, Accounts Receivable, at 294-7397 or via e-mail at msogard@iastate.edu.

How do I establish a new customer account?

To establish a new customer account please e-mail Monica Sogard msogard@iastate.edu or Julee Lund at jalund@iastate.edu with the customer name, address, phone and fax number, and business contact person.