Iowa State University

Iowa State University
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 
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Accounts Receivable

Employee Collections

Specific Steps to be taken:

  1. A monthly report is generated which includes all employees with a past due balance. Employees with charges ninety (90) days past due and who have a balance greater than $99.00 will have a Right to Cure notice mailed to the employee’s home address. Employee’s who have a balance less than or equal to $99.00 will receive an email from the Accounts Receivable Office requesting permission to initiate a one time payroll deduction to payoff the outstanding balance.
  2. At one hundred and twenty (120) days all accounts which have not been settled will have an employee accounts receivable hold placed on their record. An email notification of the hold placements will be sent to selected university officials.
  3. Direct entry (DI) transactions will be prohibited and batch entries will reject, thus suspending privileges.
  4. ITS will batch load the employees with an A/R hold to the Parking, Vet Med, Residence, Recreation and Bookstore systems.
  5. At one hundred and eighty (180) days the employee will be referred to an external collection agency.