Possible solutions to problems reading Acrobat .pdf files

1) Unable to see the .pdf file.

Symptom: You click on the link to the .pdf file and nothing happens.
You don't see any new file on the screen.

What should happen:  The .pdf files are read by a plug-in program
called Acrobat Reader.  When you click on the link, your browser
should start Acrobat Reader automatically, a new window should pop
up.  After the file is downloaded, you will see the text.

Possible problems / solutions:
a) Acrobat Reader is not installed.  You need to download Reader
from the Adobe web site.  The program is free.  

b) Active X is disabled in Internet Explorer.  This is not a problem
if your browser is Netscape.  For security reasons, your computer
administrator may have disabled Active X.  This prevents the Acrobat
plug in from starting.  See your administrator to see if you can
change the security settings to prompt or enable (temporarily).


2) You can see the .pdf file on the screen, but you can't print it
properly.

Symptom: When you try to print the file, the characters are huge.

Possible problems:
I'm stumped.  Anyone else know what's the problem here?


Symptom: The printout has normal size characters, but the print is very
poor quality.

Possible solutions:
Make sure you're using the print button in the Acrobat window, not
the print button in the browser window.

This may not be sufficient.  The font is not a standard PC font, but
it should be readable.