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Career Objective:
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Seeking an internship to aid in the development and maintenance of software systems. Able to use knowledge of technical writing. |
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Education:
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Bachelor of Science
Iowa State University
Major: Computer Science
G.P.A. 3.19/4.0 |
Expected Graduation: Janaury 2008
Ames, IA
Minor: English
(emphasis in technical writing) |
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Credit Transfer
Kirkwood Community College
Major: Pre Computer Science |
Fall 2002 - Spring 2004
Cedar Rapids, IA |
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Relevant Coursework:
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Technical Writing
Fundamentals of Communication
Object Oriented Design and Development |
Theory of Matrices
Calculus 1 and 2
Discrete Mathematics |
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Technical Knowledge:
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Languages:
Operating Systems:
Software: |
C++, Java, HTML, Visual Basic
Windows XP, Unix
Microsoft Word, Power Point, Excel, Visual Studio, Eclipse, MySql, Tomcat |
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Career Related Experience:
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Desktop Support
May 2006 - Current
ITS - Iowa State University
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- Maintained workstations in offices all over campus by installing new hardware, software and diagnosing technical issues.
- Planned out and corrdinated large projects including the setup and installation of new or existing stations in office locations.
- Communicated with clients and coworkers all over campus to schedule projects.
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Service Technician
October 2003 - January 2004
Best Buy - Cedar Rapids, IA
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- Repaired computer issues for customers, as well as installed new hardware and optimized software settings.
- Developed excellent negotiating skills by dealing with angry customers both on the phone and in person.
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Service Technician Intern
Summer 2002
Information Services USA - Cedar Rapids, IA
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- Traveled all over Eastern Iowa to diagnose and resolve different companies' computer and networking issues.
- Learned a great deal about computer hardware and maintaining networks.
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Technical Assistant
August 2001 - May 2002
North Cedar High School - Stanwood, IA
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- Helped deagnose and fix hardware and software issues throughout the school district, also helped maintain the schools network.
- Learned a great deal about computer hardware and introduced to basic networking concepts and software.
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Other Work Experience:
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Pharmacists Assistant
2000 - 2005
Medicap Pharmacy - Cedar Rapids, IA
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- Answered phone, ran cash register and entered data into company computers.
- Learned to communicate well with others.
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