1984-2002. Instructor with various writing and English-as-a-second-language programs, including ISU Freshman Composition Program; ISU Advanced Writing Program; ISU Intensive English and Orientation Program; ISU Continuing Education Program; Des Moines Area Community College Continuing Education Program in Ames, Ankeny, Des Moines, and the Mitchelville State Penitentiary for Women.

Taught writing the research article for ESL students (English 101D), freshman composition and multicultural freshman composition (English 104), business writing (English 302), rhetorical analysis (English 310), technical writing (English 314), editing for ISU faculty and staff, and the range of English-as-a-second-language courses (composition, listening, reading, speaking--at multiple levels).

September 1999-May 2003. Assistant/Associate Director of Assessment and Curriculum, Multicultural Learning Community, ISU.

Assisted in administering a learning community whose primary objectives were to improve (1) academic performance of all community members, (2) retention of students of color, and (3) understanding among students from a wide range of racial, ethnic, and class backgrounds. Served as liaison among the English, minority student affairs, and residence departments, and the crossdisciplinary studies program. Assisted Director of Curriculum in various capacities: implementing a pluralist curriculum in an overwhelmingly White, midwestern university; assessing community success qualitatively and quantitatively, by means of focus groups, interviews, and surveys; recruiting members; writing reports for administrators charged with funding decisions; creating public relations materials; conceiving, designing, and maintaining the community web site; supervising ten undergraduate mentors and interns to be mentors; supervising five graduate student teaching assistants; creating and maintaining archive. Traveled nationally and internationally to speak about multicultural pedagogy and program assessment.

September 1998-May 1999. Director of Accounting Department Writing Laboratory, ISU.

Installed writing laboratory. Supervised four undergraduate writing mentors. Created training materials, chaired biweekly staff meetings, worked closely with accounting staff to create rhetorically informed writing assignments. Presented rhetoric seminars to large lecture classes in accounting.