Instructor:  Abhijit Rao                                                    

Office Hours: TR (2:10-3:10)                                              Email:  rao.abhi@yahoo.com
Office: 449 Ross Hall                                                                                                 arao@iastate.edu
Tel No: (515) 294-8735
Class Location & Hours: (R) Carver 290 (9:30-10:50 am); Bessey 203 (12:40-3:00pm)
 Lab:  (T) Ross 115                                                         

Textbooks and Materials

	Locker, Kitty O. Business and Administrative Communication. 7th ed. Boson: McGraw-Hill, 2006.
	Faigley, Lester.  The Brief Penguin Handbook.  New York: Pearson, 2003. (Optional)

1 flat folder with double pockets
Memory device to save work and data from the computer lab
Notebook and loose leaf paper for notes and class activities

Goals for English 302

English 302 is an advanced communication course that involves discourse appropriate to the business workplace. This course offers you background readings and activities important to understand the production and interpretation of texts. Plus, it provides you extensive practice in workplace writing. It emphasizes on documents such as memos, letters, brochures, proposals, short reports, and websites—with a focus on customer-oriented, managerial, and employment-related writing.

Course Objectives
This course is designed to provide you with the understanding and skills for communicating in business contexts.  Once you become aware of the communication processes and are able to analyze the rhetorical situations of context, audience, and purpose and act on it, you will prove to be valuable communicators in your workplace. This course is designed to enable you to recognize and produce documents and oral presentations which contain specific strategies for appropriate business communication. 

By the end of this course, you should be able to,

• Understand and apply rhetorical principles to business communication
• Understand and implement principles of effective document design in preparing business documents
• Understand the influences of organizational settings in the composition of business
• communication
• Understand the generic requirements of selected workplace documents
• Participate in the collaborative planning and execution of a project
• Understand the ways in which ethical issues influence research and application in your discipline
• Document your research appropriately/responsibly consistent to the generic requirements
• Present your ideas, reports, presentations in an effective and professional manner