PDF Files

The following PDF files are provided to students in this class under the Fair Use clause of United States Copyright Law. Each file is encoded with a password available only to students in this class. Once files are downloaded, you will be prompted for the password when opening the file.

To read and/or print these files, click on the links below and open the downloaded file with the Adobe Acrobat Reader. If your computer does not have a copy of the Acrobat Reader, you can download one for free from Adobe's web site .

NOTE: Some of the PDF files below may contain graphic images that tend to inflate the size of the entire file. Check the file size of individual items and make sure you have adequate storage space on your hard drive or Zip disk before downloading.

• Ackerman, M. S. (1994). Augmenting the organizational memory: A field study of Answer Garden. Proceedings of the Conference on Computer Supported Cooperative Work (pp. 243-252). Chapel Hill, NC: ACM. (129 K)
  
  
• Bormann, E. G. (1983). Symbolic convergence: Organizational communication and culture. In L. L. Putnam and M. E. Pacanowsky (Eds.), Communication and organizations: An interpretive approach, (Vol. 99-122, ). Beverly Hills, CA: Sage. (1.4 MB)
  
  
• Burnett, R. E. & Clark, D. (1997). Shaping technologies: The complexity of electronic collaborative interaction. In S. A. Selber (Ed.), Computers and technical communication: Pedagogical and programmatic perspectives, (pp. 171-199). Greenwich, CT: Ablex. (1.5 MB)
  
  
• Clark, H. H. & Brennan, S. E. (1991). Grounding in communication. In L. B. Resnick, J. M. Levine and S. D. Teasley (Eds.), Perspectives on socially shared cognition, (pp. 127-149). Washington, DC: American Psychological Association. (1 MB)
  
  
• Cole, M. & Engeström, Y. (1993). A cultural-historical approach to distributed cognition. In G. Salomon (Ed.), Distributed cognitions: Psychological and educational considerations, (pp. 1-46). New York: Cambridge University Press. (2.1 MB)
  
  
• Duin, A. H. (1996). Rev. of Collective intelligence in computer-based collaboration. IEEE Transactions on Professional Communication, 39, 167. (129 K)
  
  
• Davenport, T. H. & Pearlson, K. (1998). Two cheers for the virtual office. Sloan Management Review, 39(4), 51-65. (2 MB)
  
  
• Ellis, C. A., et al. (1991). Groupware: Some issues and experiences. Communications of the ACM, 34(1), 39-58. (6.8 MB)
  
  
• Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36, 921-950. (1.5 MB)
  
  
• Garton, L. & Wellman, B. (1995). Social impacts of electronic mail in organizations: A review of the research literature. Communication Yearbook, 18, 434-453. (1.1 MB)
  
  
• Grudin, J. (1991). CSCW: Introduction. Communications of the ACM, 34(12), 30-34. (3.4 MB)
  
  
• Guzzo, R. A. & Dickson, M. W. (1996). Teams in organizations: Recent research on performance and effectiveness. Annual Review of Psychology, 47, 307-338. (2 MB)
  
  
• Jackson, M. H. (1996). The meaning of "communication technology": The technology-context scheme. Communication Yearbook, 19, 229-267. (2.1 MB)
  
  
• Loehr, L. (1995). Composing in groups: The Concept of authority in cross functional project team work. IEEE Transactions on Professional Communication, 38, 83-94. (1.3 MB)
  
  
• Orlikowski, W. J. & Hofman, J. D. (1997). An improvisational model for change management: The case of groupware technologies. Sloan Management Review, 38(1), 11-21. (2 MB)
  
  
• Pemberton, L. (1996). Telltales and overhearers: Participant roles in electronic mail communication. In J. H. Connolly and L. Pemberton (Eds.), Linguistic concepts and methods in CSCW, (pp. 145-161). London: Springer. (1.6 MB)
  
  
• Spears, R. & Lea, M. (1992). Social influence and the influence of the 'social' in computer-mediated communication. In M. Lea (Ed.) Contexts of computer-mediated communication, 30-65.
  
  
• Stasser, G., et al. (1995). Expert roles and information exchange during discussion: The importance of knowing who knows what. Journal of Experimental Social Psychology, 31, 244-265. (1.5 MB)
  
  
• Townsend, A. M., et al. (1998). Virtual teams: Technology and the workplace of the future. Academy of Management Executive, 12(3), 17-29. (1.4 MB)
  
  
• Wallace, M. (1997). Groupware: If you build it, they may not come. IEEE Transactions on Professional Communication, 40, 48-53. (65 K)
  
  
• Walther, J. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23, 3-43. (2.3 MB)
  
  
• Wegner, D. M. (1987). Transactive memory: A contemporary analysis of the group mind. In B. Mullen and G. R. Goethals (Eds.), Theories of group behavior, (pp. 185-208). New York: Springer-Verlag. (2.7 MB)
  
  
• Whitehead, R. (1996). Lotus Notes -- An introduction. In P. Lloyd and R. Whitehead (Eds.), Transforming organisations through groupware: Lotus Notes in action, (pp. 1-10). London: Springer. (1.3 MB)