The following PDF files are provided to students in this class under the Fair Use clause of United States Copyright Law. The download directory is encoded with a password available only to students in this class, and all files are removed from this site once the semester is completed. Students should check with the instructor to obtain the password
NOTE: Check the file size of individual items and make sure you have adequate storage space on your flash or hard drive before downloading. Students also have the option of downloading a zipped archive of all files. (17 Mb)
Glushko, Robert J., and Tim McGrath. Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services. Cambridge, MA: MIT Press, 2005. Chapter 1 (1.2 Mb), Chapter 2 (1.2 Mb), and Chapter 3 (908 k)